As soon as Shoretel got us locked in on a contract, customer service abandoned us. Phone service was Third World quality and went down repeatedly, to which they always claimed no responsibility. Finally, after a 2 day outage this week, during which we lost thousands...
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Anonymous
anonymous

Just to be clear, Shoretel is the company being complained about. PissedConsumer seems to have it listed backwards, for some reason.

#464814
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